Aurabella’s Policies

✨ Booking & Appointments

• All appointments must be booked online through our scheduling system or text (904-209-9409)

• A valid card on file is required to reserve your appointment.

• For bundle discounts or promotions, prepayment may be required.

🌿 Cancellations & Rescheduling

• We kindly ask for 24 hours' notice to cancel or reschedule your appointment.

• Cancellations made within 24 hours will be subject to a 50% cancellation fee.

• No-shows will be charged 100% of the service.

💫 Late Arrivals

• Please arrive on time to enjoy the full experience.

• If you’re more than 15 minutes late, your appointment may need to be shortened or rescheduled, and a fee may apply.

🌸 Payments

• We accept all major credit cards, debit cards, and prepaid bundles.

• ZELLE, VENMO and Cash Preferred

• Bundle pricing must be prepaid to secure your discount.

🍃 Refunds & Satisfaction

• Due to the nature of our services, all sales are final.

• If you have any concerns with your service, please contact us within 48 hours so we can make it right.

🧚‍♀️ Health & Safety

• Please reschedule if you’re feeling unwell. Your well-being (and ours) comes first.

• Let us know of any allergies, sensitivities, or skin conditions prior to your appointment.